Service. This one word, more than anything
else distinguishes Cassidy's from all other carriers. Cassidy's
has recognized that shippers today require a level of service
not provided by other carriers. Modern manufacturing requires
not only dependable pick-up and deliveries but they also need
their carriers to represent them in a professional manner.
This means that our service-trained people solve small problems
before they become large headaches.
Part of our commitment to service means that
we do not try to have shippers fit into our schedule but we configure
our service to the needs of each individual shipper. If you need
trailers loaded live and delivered live, this is the service you
get. If you require trailers spotted at your facility and delivered
to a schedule, we do that too. If you want us to store and deliver
manufacturing consumables as and when required, we do that. If
you want someone to manage your whole inbound and outbound freight,
we do that too. In short, we think it's our job to solve your
problems, not just ship your product.